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Refund Policy

100% Money Back Guarantee on each item.

 

Please contact us within 7days upon your receipt of the item(s). The refund will be rendered once the item(s) has been sent back in original condition.  No refunds/exchange for hair being installed, cut, dyed, washed, loosen the curly, or any damage & process, please understand)

Money will be refunded within 3WORK DAYS after we received the hair with ORIGINAL CONDITION.

 

 

Buyer Pay The Shipping Cost

Seller Pay The Shipping Cost

Photo Doc. Provided

Exchange Available

Communication

Change style or color

Yes

   

yes

Contact with us in 7 days

Shipped wrong items or colors

 

Yes

Yes

Yes

Contact with us in 7 days

Quality Problem

 

Yes

Yes

Yes

Contact with us in 7 days

Artificial Reason

No

No

No

No

Unacceptable

 

 

 

We will be greatly appreciated if u can leave us 4 or 5 stars POSITIVE feedbacks. Your good review is great encouragement for our hard working staff. If you are not satisfied with the item you received, please contact us. We would like to work with u together to solve any problem. Thank you~