SHIPPING & PROCESSING

PROCESSING TIME is 24 hours and no later than 48 hours on a working day

Delivery Time Reference:

Order on Monday, u can expect the hair on Thursday normally;

Order on Wed, u can expect the hair on Monday next week normally

Order on Friday, u can expect it on Wednesday next week normally;

Whole delivery takes 2~3 WORK days By DHL normally. DHL Delay happens, estimate date just for reference : ) By the way, we DO NOT offer overnight shipping by far!


VERY IMPORTANT!!!


For security concern:

>> Please don't use any POX. Box address, package may be lost.

>> Please use Physical address, and make sure there is someone there sign for the package, "Leave at door" package may be lost at high risk.

>>We will recommend u leave your phone No. for DHL to contact.


Due to the security issue is getting more and more severe in some area, we are NOT RESPONSIBLE for package lost in these cases:

a. Shipping address is not clear or wrong, DHL won't be able to find it.

b. Nobody is able to sign for the package and DHL leave at door, package stolen

c. Signed by someone else you don't know which means maliciously stolen


We will be RESPONSIBLE for these circumstances and full refunding:

a. We put the wrong address which didn't match ur given address

b. DHL delivery to another wrong address instead of ur given address.


CORRECT & SAFE shipping address is very important since Security problem is getting worse in some area. It's the customer's duty to guarantee the safe shipping address for the parcel. Please notice these conditions in advance. It will be a benefit for both buyer and seller!!!


ATTENTION!!!

Before you sign package, please open the package to inspect with DHL delivery man stands by, if we send the wrong item please refuse to sign and contact us. Once you signed the pack means you agree you received an item with correct bundles. It’s the customer’s duty to inspect goods before signature. By the way, we have all record for shipped out orders and also third-party DHL has data can help us verify the goods we sent.